I had a phone call this afternoon, from the Housing Ombudsman. They Said they had received the response to the complaint about myself asking for compensation and interest on a late payment due to me. They asked, did I receive that, and I replied I don’t know, because I cannot read their communications because The London Borough Of Waltham Forest are racist and discriminate against disabled residents by threatening only white residents and only supporting black residents.
I asked would they read out their reply, and the ombudsman refused, but email the council to ask them to do so. I said this was futile, as the council had refused direct communication with myself for 3 years.
We shall see….. Hopefully, it’s not Rita Cattle, my alleged single point of contact, as no one will advise me how the council has met its obligations to assist people like me, which is a prerequisite of applying the unreasonable behaviour policy!
OMG, what is happening? I had a call from the LGSCO (Local Government & Social Care Ombudsman) yesterday, and they do not have a call-back time. They either do or do not call back, there is no obligation to call at all. They only communicate via email. For someone like me, that cuts off access to the service.
I am Autistic, and as confusing this may seem for someone who runs several social media accounts, a magazine style YouTube channel and a website, I find it cumbersome and not an effective way of communicating. Direct voice-to-voice is always easier for myself, and other autistic persons. Public Servants do not accept invisible disabilities as real, despite reams of medical documentation.
I only run all the social media channels and this website because I feel after 12 years of having rights in law, it is about time we started to receive them, without instructing a solicitor. Let’s face it, If I was blind or had a physical disability, or even a mental disability which was more apparent, then we would receive rights and adjustments automatically. So then why do not ALL disabled people.
I have tried to take this matter to the Levelling Up Ministry, who on their website oversee how councils work, yet when I took this matter to them, they refused to discuss this issue and closed my complaint without a formal investigation. The same this has happened on multiple occasions with the Met Police too. One complaint has spent almost 2 years without being assigned. If it was a complaint regards racism in the Met, would it have been delayed for so long?
